SHIPPING INFORMATION

Affected by Covid-19, there will be some delays in the delivery. We are trying to offer you the best shipping options, no matter where you live. We are delivering to hundreds of customers across the world, and we strive to provide you with services of the highest level. 

 

SHIPPING METHODS & DELIVERY TIME

Two parts divided by the time of order delivery:

 

PROCESSING TIME: Orders will be processed within 2 days of ordering and be shipped the next day after the processing day.

 

SHIPPING TIME: About 1-2 weeks after calculated at checkout.

*Please note that these are estimated delivery times.

  

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur by customs clearance.

Your local customs office may require additional documents and time to clear your package, which may cause a delay in the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier depending on your location. Most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

There will be no reshipping arrangement made if parcels are returned for wrong addresses, incomplete addresses, and returned due to unavailability. 

INTERNATIONAL SHIPPING RESTRICTION. Your order may be rejected if the country of delivery is not a location that we are able to ship to.

 

ORDER TRACKING

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.

For customers who select economy shipping, to track the order, you can visit 'Tracking more' or directly at the courier's website: UPS

Import taxes, duties, and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

The payment of these fees and taxes is the responsibility of the recipient and will not be covered by this website. For further details of charges, please contact your local customs office.

 

CUSTOMS & REGULATIONS

You are responsible for checking your local postal regulations for restricted items, as we cannot be held liable for any items that are not accepted into the specific country.

 

FOREIGN TRANSACTION FEES

If your credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank's pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details on foreign transaction fees, please contact your bank.

Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through PayPal or Credit cards at the checkout page.