PRIVACY POLICY

Last Updated: September 28, 2022

 

INTRODUCTION

Welcome to K9-Power’s Privacy Policy

K9-Power® values your privacy to using our websites and services. This privacy policy explains how we collect, use, and share information from or about users located in the United States (“Users”) or their devices. Using our Services, means you agree to the collection, use, disclosure, and procedures this Privacy Policy describes. Beyond this Privacy Policy, your use of our Services is also subject to our Legal Notice

 

Information We Collect

We may collect a variety of information from or about you or your devices when you visit our website regardless of where you visit it from, as described below. 

If you do not provide the necessary information from you when requested or legally required to collect it, you may not be able to use our Services. 

A. Information You Provide to Us

    • Registration and Profile Information. We will ask you to collect your email address, first and last name, date of birth, phone number, phone number type, mailing address, products of interest, medical history, and any other information if you register to use our Services. If you are a healthcare provider and need to request product samples for your patients, please contact us by Email(support@k9-power.net).
    • Payment Information. When you use our Services to make payments to purchase a product, a third-party service provider that handles payments for us will receive your billing information.
    • If you contact us directly, we may need your additional information involved. For example, we may collect your first and last name and email address, phone number, the contents of a message or attachments, and other information that you send to us to look for answers. When we send you emails, we may track whether you open or engage with them to learn how to deliver a better customer experience and improve our Services.
    • We may collect your name and email address when we request your response to a comment or feedback, or when you ask to receive news. 

    B. Information We Collect When You Use Our Services

    • Device Information. We receive information about the device and software you use to access our Services, including internet protocol (“IP”) address, web browser type, operating system version, and mobile advertising identifiers.
    • Usage Information. We automatically receive information about your interactions with our Services to help us understand how you use our Services and to help us improve them, like the pages or other content you view, searches you conduct, pages you request, the websites you visited before using our Services, and the dates, times and durations of your visits.
    • Location Information. We infer the general physical location of your device and the geographic regions our Users come from when you use our Services. For example, your IP address may indicate your general geographic region.
    • Information from Cookies and Similar Technologies. We and third-party partners collect information using cookies or similar technologies. Our third-party partners may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters to store information on web browsers. The cookies are used for a variety of purposes, including but not limited to: helping you login (e.g., remembering your user name if you register or login); remembering some of your customized user preferences; helping us better understand user behavior, and improving our Services; providing personalizing content; and providing a safer experience. In some cases, this information will help us tailor content to your interests or help us avoid asking for the same information when you revisit our Services. Please note that we may use different cookies for different websites and services you use.

    Please review the “Help” file in the web browser you use to learn the proper way to modify your cookie settings. Please note that you may not be able to use all the features of our Services if you delete or choose not to accept cookies from our Services.

    C. Information We Receive from Third Parties

    • Third-Party Platforms. You may choose to include personal information if you submit comments, photos, or content to our pages on third-party platforms, such as Twitter, Facebook, or YouTube. In such a case, we may receive information about you which includes your profile photo, name, and other information you choose to provide. If you wish to limit the information available to us, you can learn about your options by visiting the privacy settings of your third-party accounts.
    • Other Third Parties. We may receive additional information about you from third parties, such as combining data and marketing partners with other information we have about you. 

     

    How We Use the Information We Collect

    We use the information we collect:

    • To deliver, provide and improve our Services, such as providing information, the latest promotion or news you request, or to complete a transaction requested by you;
    • To contact you about products or our Services that we believe you may be interested in; 
    • To communicate with you, respond to comments and questions, provide you with updates and other information about products and service offerings from us that you have requested or authorized, and otherwise provide customer support;
    • For marketing purposes, such as to remind you of special offers or updated information from us that may be useful, valuable, or your interest when you choose to receive our promotional messages;
    • To personalize your experience with our Services, such as presenting the content which relevant to you and customizing your particular interests;
    • To create relevant data points for our products and services;
    • To send you text messages, emails, and direct mail;
    • To facilitate transactions and payments;
    • To find and prevent fraud, and respond to trust and safety issues that may arise; 
    • For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency, including to respond to any government or regulatory request;
    • To collate information collected through our Services for any lawful purpose use; 
    • For other purposes, we provide specific notice when the information is collected.

     

    Access, Update, and Correction of Information

    You may contact us to update or correct much of the information that you provide to us through our Services. You will be able to edit the information in your account profile from signing into your account using your email address and password where applicable. Otherwise, please contact us via the Contact Us below.

     

    Your Rights and Choices

    You are optional to not receive marketing information or calls from us, or other affiliated companies. Please contact us via the Contact Us below to unsubscribe from our promotional emails or messages, email support@k9-power.net or use the link provided in the promotional messages. Where you choose not to receive these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, product regulatory issue, product/service experience, or other transactions.

     

    Third Parties

    Our Services may contain links we do not own or operate that connect to other websites, products, or services. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any information you disclose to these third parties. We are not responsible for the privacy practices or the content of such third-party services. You should contact them directly if you have any questions about how they use information from or about you. This Privacy Policy only applies solely to data collected by us.

     

    Security

    We make reasonable efforts to protect information from or about you by using electronic, contractual, and managerial safeguards designed to improve the security of the information we maintain. However, we cannot guarantee the security or privacy of your information as they are hosted electronically. 

     

    Changes to this Privacy Policy

    We may update this post to modify this Privacy Policy at any time, and the modified version will be effective by the last updated date above. If we have a massive change in which we use or share information from or about you or your devices previously collected from you through our Services, we will make reasonable efforts to notify you of the changes by sending a notice to the primary email address.

     

    Contact Us

    If you have any questions, or concerns about this Privacy Policy, please contact us by email at support@k9-power.net.

    Additional Data Privacy questions can be sent by email to support@k9-power.net.